All our shipping is fully insured and calculated by weight and dimensions and fully tracked to your door with International carriers such as FedEx, DHL, UPS and other recognized companies. ALL UK AND INTERNATIONAL DELIVERIES REQUIRE A CUSTOMER CONTACT TELEPHONE NUMBER FOR THE ARRIVAL DESTINATION, IN THE EVENT THAT A DELIVERY ADDRESS NEEDS TO BE CONFIRMED OR LOCATED BY THE CARRIERS, PLEASE ENSURE YOU PROVIDE A CONTACT TELEPHONE NUMBER WITH YOUR ORDER TO FACILITATE A SMOOTH DELIVERY COMPLETION TO YOUR ADDRESS LOCATION ( UK & WORLDWIDE)
Easy Returns & Exchanges
Thanks for shopping at Rekindledlove. If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Contact Us If you have any questions on how to return your item to us.
Items Not Eligible: Personalized Embroidered items. (PLEASE ENSURE ALL PERSONALIZED EMBROIDERED ITEMS ARE CHECKED FOR SPELLING AND FORMAT WHEN YOUR ORDER IS PLACED AS WE CANNOT BE HELD RESPONSIBLE FOR ERRORS THAT YOU HAVE SUBMITTED WHEN PLACING ORDERS FOR PERSONALISATION)
Sale Items are not eligible for returns or refunds.
Please send your returns via Tracked Mail as we cannot be held responsible for items that go missing during the returns shipment process. Please keep all original packaging and return to:
WASHFORD MILL, MILL STREET, BUGLAWTON, CONGLETON, CHESHIRE CW12 2AD UNITED KINGDOM.